Testimonial

Dear Manager Haifeng Su: This confirms receipt of my guarantee of quality of the fresh water pearls purchased from our South Pearl Shop on March 26, 2002. Thank you very much for your cooperation and prompt attention in this matter. My wife is very happy with her new pearl necklace. Sincerely, Joe Peterson

Dear Jing Ji-Ping: It is with the greatest pleasure that I write to you about Clare Mo, a Sales and Marketing specialist in the Guilin office of CITS. In February, 2002, when my sister and I began planning our trip to China, we found your website on the internet. It was very interesting and offered some unusual and interesting options that we found attractive. When I sent an email to your travel service with my enquiries about these trips, I was fortunate indeed to make contact with Clare Mo. She answered my questions quickly and efficiently, as she did the many emails that I subsequently sent to her. In these emails she was personable and extremely helpful in every way. In short, the excellent quality of her work with my sister and me convinced us that we should definitely let her arrange our entire trip to China. And what a wonderful trip it was! Clare arranged every aspect of this holiday and it went perfectly, with every detail in place. In fact and with only three days notice, she arranged another two-day trip for a friend and me to tour Beijing and its environs. I just wanted to share with you that Clare Mo is a wonderful asset to and representative for your company. She is everything that a tourist wants in a travel agent! In fact, I fully intend to ask her to arrange all of my future trips to China and also those of all of my friends. In one email, I asked her if something I wanted to do was possible and she replied, "All things are possible!" Congratulations on having her on your staff! Most sincerely, Rosemary Platt

Dear Aileen, We have completed our trip to Yangtze and back. I want to thank you for your arrangement, everything went very smoothly and the Yellow Crane is an excellent boat with friendly and talented crew, we really enjoy it a lot. Your tour guides were there waiting for us at Wuhan and Chungqin. So, we are very happy with your service and will recommend to our friends. Regards Wayne

Nancy did an excellent job in accordinating the trip and answering all of the many questions I had. Her patience and willing ness help make our trip a "once in a lifetime" experience! Marvin Harris

Angela, Nancy met me at the airport today and she is a delightful young woman!! She took me to the hotel; it is lovely and I decided just to stay here tonight. I went to the gym and worked out and took a nice bath, unpacked. On the way here from the airport I saw how beautiful Beijing is in the evening!! I am thrilled, as all the descriptions I read talked about the pollution, the sand and wind, etc etc and I was unprepared for the beauty I saw tonight. I am excited about the tour tomorrow with Nancy. It will be very nice; she and I discussed what I want to see and her ideas for showing me the best things without too many tourists. I am happy with what you have done for me so far and want to thank you. As for the last message, I never did know for sure about the cabin. I am not worried, as I think it will all be just fine. I was in the Shanghai airport today for 7 hours, bought a book on reading Chinese characters and practiced writing some. Met many nice Chinese people working there who were most helpful and taught me some Chinese words. I had a lovely tea and bought a beautiful tea set there. This is something I have wanted for years ever since I went to a tea ceremony, one at our Art Museum in Denver with a Chinese lady; another Japanese ceremony at the Botanic Gardens. I am fulfilling my dream of being in China at last and tomorrow and get to begin to see all the wonderful sights I have longed to see for so many years. Thank you for your help. (I am copying this to some of my family and friends, so they will know I arrived here just fine. Tomorrow is the Great Wall the Ming Tombs and the Sacred Road with a finale of Peking Duck Dinner!!) Karen Shaw

Hi Angela. Thank you for all your help so far. We are having a wonderful time in China and think it is an amaxing country. I certainly look forward to returning again. In your last email you mentioned there was a sun outstanding. Can you please let me know who that is for - Anna, Letitia, Neil or Myself so that we can arrange payment to you. Kind regards, Kate Whithear

Dear Angela: Hello! It has been a long time since I wrote - we have been very busy since returning to Nanjing after the trip to the Three Gorges. We enjoyed the Victoria Cruise very, very much - it truly was wonderful. The ship was great, the food was great, and the weather was also great, really warm. Everything about the cruise worked out wonderfully - and also, we were promptly and efficiently met by CITS at the various airports and off the ship. Thanks very, very much for everything that you did. So, on to our next trip - to Nanchang! We received the itinerary which you proposed, and had a few questions/queries, and would really appreciate it if you could do another itinerary/cost for us. Also, could yo do the estimate in RMB, since living in Nanjing and not being American, we don't use/have American money. We look forward to hearing from you! Rosemary Irwin

Dear Ms. Gong I am writing to provide you with some feedback on the tour that your agency booked for my son and I (Christopher Davis and Matthew Forell-Davis) with Victoria Cruises, your tour code A-0320David-2. I was very pleased with 'Alice," the local CITS tour guide who met us at the airport and took us to the Holiday Inn where we met the Victoria Cruise representatives. Her English very good and she was friendly and welcoming. She was aware of the low river level problem and explained it to us before we reached the hotel. I will recommend her to my professional colleagues in China who need a local tour guide in Chongqing. Although I was upset about the situation, I was very pleased with their response. Because of low water levels on the Yangtze, the ship was unable to come up river as far as Chongqing and Victoria Cruises made very nice arrangements for us to stay overnight at the Holiday Inn. On board, I have found the Victoria 3 to be a lovely ship and the crew to be welcoming and friendly. Best regards, Chris Davis

Dear Mr. Shu, I am sorry to write to you so belatedly. Our trip to China was very nice and we enjoyed ourselves very much in Beijing. Our driver and guide did an excellent job and we were very pleased with them. Thank you very much for your assistance. We would like very much to return to China and Beijing and visit other areas. We will keep you in mind in the future. Best Regards, Sincerely, Shie shie, Gerald Wait

Hello Nancy, Thanks for your reply.I did write back to you quite a while back. Our trip with your company was wonderful. We will come to China again for sure & will want you to help us again the also. We would like to hear of any special tours that you might have come along and we need all the advice we can get to help us plan for our next adventure. Your friends, The Downings Mel & Deb"