Testimonial

I just wanted to drop you a line to tell you what a fantastic time I had on my trip and how much I appreciate your work, and the work of the wonderful guides you provided. Rita in Beijing and Adam in Shanghai (i can't remember their Chinese names unfortunately)were both great, reliable, informative, personable, everything a person could want. I really liked them both. Also, although she doesn't work for china highlights, I thought I should tell you that my tour guide on my second day in Xian Sharon (qianqian), was terrific. She actually made me feel like a friend, rather than just another silly tourist. If you ever open up and office in Xian, you should definitely acquire her services, she was really good. I must admit, you really take care of your clients; the hotels were much better than i was expecting and the tours were so well organized, I didn't have to worry about a thing. My only criticisms would be the westernized buffet lunches which were good but I would prefer to eat more authentically, but that's just me. Secondly, the stops at all the shops between sights at times became tiresome but I understand that tourism is a business like any other and that this is how people make their money. Anyway, overall definitely a job well done and I will definitely recommend your services to friends in the future. Please feel free to use this email (although not me address) if you want and to forward it to Rita's, Adam's and Sharon's immediate supervisors, I would like them to know what a good job their guides did. Once again, thank you for all your hard work. Sincerely John Morgan

Dear Mr. Morgen, Thank you so much for helping us organizes our trip to Beijing, Xi'an, Guilin and Hong Kong. We've just returned to the U.S. We were extremely pleased with every part of the service provided by China Highlights! Our guides and drivers were friendly and professional, and everything was flawlessly organized, from the moment we arrived in the Beijing airport. I can't tell you how impressed we are with your agency. In fact, if we could, we would use China Highlights as our travel agent in all our future travels around the world! I would highly recommend your service to anyone who wants to visit China, and you have my permission to use this unsolicited letter to promote the agency. Cheers, Leslie F. Ash (Chicago)

Dear Karen, I just realized that the picture I sent was taken in Xian, not Guilin. We had so many wonderful experiences that sometimes they all seem to run together and I have to think back carefully to remember what we did in each city we visited. We have so many pictures of Bailey with children he met in each city we visited. He is very outgoing and many parents asked if they could take his picture with their children. He was very happy to do this. These are the experiences we had hoped for when we decided to take him to China and the entire trip exceeded our expectations. All the hotels you arranged for us were first class. The staff were very helpful and would always write our destination in Chinese to give to the taxi drivers and of course we always had the card for our hotel so we could get back after our day's adventures. The Sofitel in Xian and the Harbour Plaza in Hong Kong were outstanding. The JC Mandarin held an oversize souvenir we had bought on our first day in Shanghai for us until we returned the last night before flying home. Only one of our flights , the one from Hong Kong to Xian, was delayed by one hour, but that didn't matter, we were still able to do everything we had planned in Xian. The airlines were prompt and efficient, the staff very courteous. I wish I could say the same for airlines in the United States. Guilin is a beautiful city. The Li River cruise was a highlight and our guide on that trip introduced us to a local guide, Tao Ping Miaina, in YangShuo who arranged a bamboo raft trip and tour of a cave for us, and also our return trip to the airport in Guilin. We had absolutely no problems. We were even surprised at how easy it is to travel independently in China. I look forward to visiting again one day.I will recommend China Highlights to anyone planning to visit China. Sincerely, Elaine

Karen, My family and I have just returned from China, and in looking back we have agreed that the Yangtze River cruise that you and your company helped to organize was the highlight of China! And also that your help with the details made everything as easy as could be for us. So thank you! Best regards John

A belated thankyou for the wonderful holiday you organised in China in June this year for my husband and I. We spent an interesting few days in Beijing - the Exhibition Hall was fascinating - we could have spent hours there. What a wonderful collection of Olympics modern art they have - we would not have known anything about this building if you hadn't arranged it. The Beijing Opera was wonderful and we thoroughly enjoyed our exhausting walk on the Great Wall! The time in Xi'an was magical - we will definately return to that city sometime. As expected the Terracotta Army was awesome, the Hot Springs beautiful (again could have spent a lot longer there), the museum fascinating and the city itself was a delight to wander around in the evening and watch the street dancing and singing. Our guide, David, arranged a Tang Dynasty Show which we really enjoyed - along with the Dumpling Banquet that you kindly offered us - lovely food! In both locations the guides were excellent - very helpful and knowledgeable. David in Xi'an deserves a special mention, nothing was too much trouble for him and even when there was a complication with our flight from Dalian to Beijing and in desperation I telephoned him, within minutes he had sorted the whole problem out. We were very grateful for his calm and commanding manner. The hotels were all good, the restaurants that you had booked all interesting and mainly excellent food. Special mention for the one in Beijing by the lake, with the fish ponds inside - sorry cannot remember the name! We would recommend the Train from Beijing to Xi'an - the luxury carriage was quite an experience! We have already recommended your organisation to many friends on our return. However there is one thing I wonder if you could help us with.. Once again my thanks for all your help in organising the holiday - we did have a wonderful time, and were looking forward to a lasting reminder in our garden here in Scotland! Kind regards, Deni

Ms. Chen, We just completed our tour. I just wanted to say thank you. Our guide and driver were very good and we had a great tour. We will be sure to contact you the next time we come to Beijing. Thanks again for a wonderful tour. Regards, Linda

Dear Eva Thank you for everything you did to make this a great trip for Dennis and me. Our documents arrived at our hotel in Hong Kong before we arrived and our guides were waiting for us at each airport. With your services, you made this part of our visit to China extradinary. We both appreciate everthing you have done for us and will remember you when we, hopefully, return to China in a few years. I have attached the evaluation form. Ann

Thank you for what was a magnificent experience of China. The service you provided was absolutely outstanding. Making bookings via the internet always carries some degree of uncertainty. However, my experience with you and China Highlights has been unfailingly satisfactory at all times. The personalized service has been excellent at every stage - from bookings through to the guides who met us and escorted us and all the arrangements for transport, accommodation and itinerary. We carry very happy memories of a wonderful visit to China and thank you for making this possible. You have demonstrated a strong ethic of providing the highest quality of service. Best wishes. Thanks Elaine

We would love to visit China again and I would not hesitate to book my next trip with you. I recommend your service to anyone who will listen. China is a fascinating country to visit, but to experience it with knowledgeable guides, safe drivers, and all the arrangements taken care of for you takes all the potential stress out of travel. The fact that there is always somebody there at the end of a phone to help sort out any little problems that do arise is very comforting. (Please send on my thanks to Ms Luo Zhi in Guangzhou for her help!) All of the guides and drivers were good. The guides all spoke excellent English, they knew their information, could present it well, and made excellent arrangements for our well-being and entertainment. Some guides had to entertain us for long hours as we waited for late train and plane departures, but most were able to make excellent suggestions for additional activites to keep us busy. Some guides gave us great advice on where to eat and two arranged for us to see shows in the evening. Particular Highlights: The Qin Terracotta Army Xi'an. The dumpling banquet in Xi'an (I had it two nights running!). The whole trip to Xiahe, especially seeing the Labrang monastery and the Binglingsi caves. Everything from Jiayuguan to Dunhuang! Jiayuguanmen was brilliant. The Wei and Jin tombs were unexpected, beautiful and very interesting. The drive across the Gobi desert was great. Yulin grottoes were amazing and very well worth going to see. The Mogao Caves were also excellent, but had a very different feel to them. Our guide, Jessica was outstanding. She did so much more for us than was strictly required: we saw extra sites, she took us to a great show (The Charm of Dunhuang), she took us out to eat and to the market. She was very enthusiastic and seemed to be having as much fun as we were. She definitely enhanced our enjoyment of this part of the trip. Turpan was fascinating, especially the Karez wells. I loved having milk tea in the Kazak Yurt in the Southern Pastures outside of Urumqi. The highlight in Kashgar was definitely the trip on the Karakoram Highway up to Lake Karakuli. The driver was brilliant, very friendly and helpful, though he spoke no English. We loved walking the last part of the way (roadworks had completely blocked the road), but the opportunity to get out and walk in that beautiful environment was an unexpected pleasure I do not think the guide enjoyed it, but we loved it. I cannot tell you just how much we enjoyed the trip. My friends and family hear about nothing else from me at the moment. So thank you to Elaine Yang in Guilin for all the arrangements, Luo Zhi in Guangzhou for her help on the phone, and all our guides and drivers: they all helped to make our trip a great success for us. Best Regards Paule

Hello, just wanted to say we had a wonderful time. It was very efficient and saved us lots of time. The sights and the information were outstanding. We have learned so much in such a short time. I would definitely recommend this company to maximize the stay in China. best wishes, Norma Taylor